Refund & Placement Policy

Gold, Silver and Bronze positions on Restaurant Territory are paid sponsored advertising placements. They are not editorial rankings or endorsements.

A buyer receives the selected position when payment is successfully processed and the position is still available at the price paid.

Sponsored positions move through the podium when they are taken over. If Gold is taken, the previous Gold restaurant moves to Silver, the previous Silver restaurant moves to Bronze, and the previous Bronze restaurant leaves the podium.

If Silver is taken, the previous Silver restaurant moves to Bronze and the previous Bronze restaurant leaves the podium. If Bronze is taken, the previous Bronze restaurant leaves the podium.

Moving from Gold to Silver or from Silver to Bronze does not qualify for a refund, because the restaurant continues to hold a sponsored placement.

If another buyer acquires the same position first, or if the position price has already changed before the purchase is processed, the losing payment is automatically refunded.

Successful purchases are generally non-refundable once the sponsored position has been assigned, except where required by law or where Restaurant Territory determines that an error occurred.

Purchasing a position does not guarantee permanent ownership or permanent placement at the same tier.

Restaurant Territory may remove listings that are fraudulent, misleading, illegal, abusive or that violate these policies.